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About Karen
Qualified, experienced and genuinely invested in your goals
I'm Karen Jones — an independent NDIS psychosocial support worker based in Rushworth, Central Victoria. I work exclusively with plan-managed and self-managed participants who are ready to build real, lasting independence.
My story
Why I do this work
I became a support worker because I believe everyone deserves the chance to live a life that feels meaningful and connected — regardless of the barriers they face. For many of the people I work with, those barriers are invisible to others but very real every single day.
With over 3 years of hands-on NDIS experience and a professional background in counselling and community outreach, with formal qualifications in Welfare and Community Services and AOD, I bring a level of knowledge and care that goes well beyond basic support work.
I chose to operate as an independent sole trader so I could offer something agencies often can't — consistency. When you work with Mindfulcare Support, you work with me, every time. No handovers, no strangers, no starting over.
I'm based in Rushworth and support participants across the surrounding region — including Stanhope, Kyabram, Shepparton, Mooroopna, Murchison, Tatura, Tongala, Rochester, and Elmore. I'm passionate about this community and the people in it — and I'm committed to providing a premium tier of psychosocial support right here, close to home.
Qualifications & credentials
Independent sole trader
Mindfulcare Support is operated solely by Karen Jones. You will always work directly with me — not a support worker assigned by an agency. This means consistent, personalised support every single session.
Over 3 years of hands-on NDIS experience supporting participants with complex psychosocial needs across Central Victoria.
How I work
My values & approach
Trauma-informed practice
Every interaction is grounded in an understanding of how trauma shapes behaviour and experience. I create a safe, non-judgmental space where you set the pace.
Genuine investment in you
As a sole trader, I only take on participants I can genuinely support well. You'll always work directly with me — not a rotating roster of support workers.
Capacity-building focus
My goal is always to build your independence, not dependency. The "fade-out" model means my support reduces as your confidence and skills grow.
Ethical & transparent
I operate in strict accordance with the NDIS Code of Conduct. Fees are benchmarked to the NDIS Pricing Arrangements — no hidden costs, ever.
My approach
The fade-out model
True independence is always the goal. I work myself out of a job — and that's exactly how I know it's working.
Build trust & understand your goals
We start closely — taking time to understand your barriers, your strengths, and what a good life looks like for you. There's no rush.
Develop skills & grow confidence
Together we work on the practical skills, strategies, and connections that help you navigate daily life with more ease and confidence.
Gradually reduce support
As your independence grows, my involvement naturally reduces. Support fades out at your pace — not mine, and not an agency's.
True independence
The goal is a life where you no longer need me — where you have the skills, connections, and confidence to thrive on your own terms.
Ready to take the next step?
I'd love to have a friendly, no-obligation chat about how I can support you or your participant. Reach out today.